Hassle-Free
Returns & Exchanges
30-Day Return Policy
We accept returns within 30 days of delivery for unused items in their original condition and packaging.
How to Return
- Email us at support with your order number and reason for return.
- We will send you a prepaid return label within 1 business day.
- Pack the item securely and attach the label.
- Drop off at any carrier location. Refunds are processed within 3-5 business days of receipt.
Exchanges
To exchange an item for a different size or colour, return the original item and place a new order. This ensures the fastest turnaround.
Non-Returnable Items
- Items marked as final sale
- Personalised or custom-made products
- Opened consumables (food, personal care, cosmetics)
- Items returned after 30 days
Damaged or Incorrect Items
If you receive a damaged or wrong item, contact us within 7 days of delivery and we will arrange a replacement or full refund at no cost to you.