Privacy Policy

1. Information We Collect

We collect information you provide directly: name, email address, shipping and billing address, and payment details (processed by Stripe -- we never store card numbers). We also collect usage data such as pages visited, search queries, and items added to cart to improve your experience.

2. How We Use Your Information

Your information is used to process orders, send order confirmations and shipping updates, respond to enquiries, and improve our service. With your consent, we may send newsletters and promotional emails -- you can unsubscribe at any time.

3. Data Sharing

We do not sell your personal data. We share information only with service providers necessary to operate our business (payment processing via Stripe, shipping carriers, email delivery). All providers are contractually bound to protect your data.

4. Cookies

We use cookies to maintain your shopping session, remember your preferences, and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect site functionality such as the shopping cart.

5. Data Retention

Order data is retained for 7 years for legal and accounting purposes. Account data is retained while your account is active. You may request deletion of your account and associated data at any time.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also object to processing or request data portability. To exercise these rights, contact us at the address below.

7. Security

We use industry-standard security measures including SSL encryption and secure payment processing via Stripe (PCI-DSS Level 1). Despite our efforts, no transmission over the internet is 100% secure.

8. Contact

For privacy-related enquiries, contact us via our contact page.